Rolldorado Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Rolldorado Casino services. Please read them carefully before registering, depositing funds or placing wagers. By using the website, you confirm that you understand and agree to comply with these Terms, as well as any additional rules shown for particular games, promotions or services.

Rolldorado Casino operates under a Curaçao licence, reference OGL/2024/1126/0521, issued to Terdersoft B.V.

1. General terms and acceptance

These Terms & Conditions form an agreement between you and Rolldorado Casino in relation to your use of the website, games, account services and related features. They apply to all visitors, registered customers and other users of the services. If you do not agree with these Terms, you must not access the website or use any of its services.

Additional terms may apply to certain games, payment methods, competitions, bonuses or other offers. Where additional terms are displayed, you should review them before taking part. If there is any inconsistency between these general Terms and specific terms, the specific terms will apply to the relevant service or offer to the extent of that inconsistency.

You are responsible for reading the current version of these Terms before using the website. Rolldorado Casino may update, replace or amend these Terms from time to time. Changes may be made to reflect legal requirements, changes to the services, security needs or operational matters. Continued use of the website after an update means that you accept the revised Terms.

Lawful use

You must use the website only for lawful purposes and in accordance with these Terms. You must not use the website in a way that could damage, disable, overload or impair its operation, or interfere with another person's use of the services. You must also comply with all laws and regulations that apply to you, including any requirements concerning online gambling, payments, taxation and access to gambling services in your location.

2. Eligibility, registration and account security

You may use the services only if you are legally permitted to do so. You must meet the minimum legal age applicable to gambling in your location and must not access the website if gambling is prohibited for you. Rolldorado Casino may use age, identity, location and other verification procedures where required or considered necessary.

When registering an account, you must provide information that is accurate, complete and current. You must update your information if it changes. Providing false, misleading, incomplete or outdated information may result in restrictions on your account, cancellation of transactions or other action permitted under these Terms.

Each customer should maintain only one personal account unless Rolldorado Casino has expressly approved otherwise. An account must be used by the registered customer only. You must not sell, transfer, lend or allow another person to use your account. You remain responsible for activity carried out through your account where you have failed to keep your login details secure.

Keep your username, password and other security information confidential.
Use a strong password and avoid reusing it on other websites.
Notify Rolldorado Casino promptly if you suspect unauthorised access or unusual account activity.
Do not access the account through a device or connection that you know is unsafe.
Co-operate with reasonable identity, payment and source-of-funds checks.

Rolldorado Casino may suspend, restrict or close an account where there is a security concern, a suspected breach of these Terms, a failure to complete verification, a legal or regulatory requirement, suspected fraud, responsible gambling concern or another legitimate operational reason. Any decision will be handled in accordance with applicable requirements and the relevant circumstances.

3. Deposits, withdrawals, games and promotions

You may deposit funds only using a payment method that belongs to you or that you are authorised to use. Payment instructions shown on the website must be followed. Rolldorado Casino may decline, delay, reverse or review a transaction where this is necessary for security, verification, technical or legal reasons. You are responsible for ensuring that your bank or payment provider permits the transaction.

You must not use the services to deposit or wager funds obtained from unlawful activity. Transactions may be monitored and reviewed to protect customers, prevent fraud, meet legal obligations and support responsible gambling controls. You may be asked to provide additional information or documents before a transaction or account request can be completed.

Game results are determined by the relevant game system and its rules. You should check the information displayed for a game before placing a wager. A wager may be accepted only when the website confirms acceptance. If there is a technical error, interrupted connection, incorrect display or other system issue, Rolldorado Casino may review and correct the affected activity in accordance with applicable rules.

You are responsible for checking your balance, wagers, transaction history and account information. If you believe a transaction or game result is incorrect, you should raise the issue as soon as reasonably possible through the available support process. Records held by the website may be used when reviewing an account or resolving a dispute, subject to applicable law.

Promotions and offers

Promotions, bonuses and promotional campaigns may have separate eligibility requirements, expiry dates, wagering conditions, game restrictions, deposit requirements or other limitations. Those conditions will be displayed with the relevant offer and must be read before you participate. Unless the applicable promotion terms state otherwise, a promotion may be limited to one per person, household, device, payment method or other qualifying group.

Rolldorado Casino may withdraw, amend or refuse a promotion where permitted by the applicable terms. A promotion may be cancelled or removed if it has been obtained through error, misuse, collusion, fraudulent activity or a breach of these Terms. Promotional balances and winnings may be subject to verification before any permitted withdrawal is processed.

4. Responsible gambling, privacy and security

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. You should only gamble with money you can afford to lose and should set personal limits on your time and spending. Never chase losses, gamble when distressed or borrow money to gamble.

Responsible gambling tools or account controls may be available through the website. These may include deposit controls, spending or wagering limits, time reminders, temporary breaks or account closure options. The availability and operation of a particular tool may depend on the service and applicable requirements. If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop and seek support from an appropriate professional or gambling support service.

Rolldorado Casino collects, uses, stores and discloses personal information in accordance with its Privacy Policy and applicable privacy laws. Information may be used to provide services, manage accounts, process payments, verify identity, prevent fraud, meet legal obligations, improve the website and communicate important service information.

You must not attempt to bypass security controls, access restricted areas, introduce malicious software, use automated tools without permission or exploit a technical vulnerability. Any suspected security issue should be reported through the appropriate channel without attempting to use it for personal advantage. Rolldorado Casino may investigate suspicious activity and take action to protect its customers, systems and services.

5. Website access, liability and other legal provisions

The website and services may be changed, interrupted, suspended or withdrawn from time to time. This may occur because of maintenance, upgrades, technical problems, security concerns, third-party service issues, legal requirements or other circumstances. Rolldorado Casino does not promise that the website will always be available, uninterrupted, error-free or suitable for every device or connection.

You are responsible for your device, internet connection, software and any costs charged by your internet or telecommunications provider. You should use current security software and take reasonable steps to protect your device and account information. Rolldorado Casino is not responsible for problems caused by your equipment, connection, payment provider or other services outside its reasonable control.

To the extent permitted by law, Rolldorado Casino is not liable for indirect, incidental or consequential loss arising from your use of, or inability to use, the website or services. Nothing in these Terms excludes, restricts or modifies a right, guarantee, condition or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian law.

Intellectual property and website content

The website, including its design, text, graphics, software, logos and other content, is protected by intellectual property laws and must not be copied, adapted, distributed, republished or commercially exploited without permission. You may use the website for personal and lawful purposes only. Any third-party names, marks or content remain the property of their respective owners.

Suspension, closure and disputes

You may stop using the services or request account closure at any time, subject to the completion of any necessary verification, transaction review or legal process. Closure does not remove obligations that arose before closure, including obligations relating to unlawful conduct, disputed transactions, outstanding matters or these Terms.

If you have a concern about your account, a transaction, a game or the website, you should first use the available customer support or complaints process and provide enough information for the matter to be reviewed. You should keep relevant records and respond to reasonable requests for clarification. These Terms are governed by the laws that apply to the relevant service and your use of the website, subject to any mandatory rights and protections available to you.

If any part of these Terms is found to be invalid or unenforceable, that part will be read down or removed to the extent necessary, and the remaining provisions will continue to apply. A failure to enforce a provision immediately does not mean that the provision has been waived. The current version of these Terms, together with any applicable specific terms and the Privacy Policy, represents the rules applying to your use of Rolldorado Casino.